AI is the way of the future, and it’s important to prepare employees for the inevitable partnership between humans and AI. Professionals in just about every field will need to expand their skillset to succeed in a workplace that utilizes AI. Of course, there will always be a need to draw upon our human connection, including qualities like creativity, empathy, and judgment, but we need to be prepared to use those skills in combination with some fundamental tech knowledge. Moving toward the idea of a human–AI partnership requires a shift in mindset. Those who are successful will embrace lifelong learning, encourage experimentation, and recognize that uniquely human skills are still critical in the world of AI.  

Those critical skills for an employee working in an AI-inclusive workplace should include the following:

• Human skills: Critical thinking to interpret AI's findings; creativity to innovate beyond AI's capabilities; empathy for leadership and customer interactions; and ethical decision-making to ensure responsible AI use.
• AI literacy: Understanding AI's capabilities, limitations, data processing, and potential biases to leverage tools smartly.
• Clear prompts: The ability to give clear and concise requests to get the best results from generative AI.
• Collaboration: Encouraging teams that include both human and AI input — with individuals recognizing AI as a partner to improve their performance.